Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and unopened.

You can return your order in those conditions for an entire refund including postage and return postage costs.

Non-returnable items:

• Items made uniquely where not otherwise listed as a general product on the store. 

Refunds

You can return your product if you are not satisfied if it is unopened and unused condition without needing to provide any reasons. 

Failed Deliveries

We always ensure you receive the items you paid for if a parcel you have paid for has not been delivered and no attempts have been made we will send another parcel after 7 days completely free pending the conditions below.

Non refund conditions

1. You have missed your delivery repeatedly and it has been returned to sender, exceptions for non perishable goods and postage can be paid for in full.
2. You have failed to provide us with the correct shipping information.
3. You are unsatisfied with the product after consumption.