F.A.Q
Our F.A.Q has been designed to answer questions we repeatedly get asked and have added it in the aim to improve how things are communited by providing advice and guidance and information readily available.
The shipping option you pick is the shipping option we use when we have processed your order, we charge only 75% of royal mails costs and add 25% of them ourselves to reduce the costs to customers.
Due to changes in some personal circumstances.
1. UK Primary School holidays will result in order processing delays.
1a. We are unable to process if looking after children and will not take them to our sites at any rate.
We are anticipating a + 1 to 2 day delay during those times and are working around other peoples employment and childcare.
Effective August 2024 onwards
Click on shop above
add products to the basket and check out following all instructions
after checking out you have payment instructions to follow (simple bank transfer)
Upon payment, your order is processed and shipped within a reasonable timescale <2 days.
We are currently not enforcing user account logging in services.
Until issues arise you do not need an account to use our services or order.
If you require an account please contact us using the contact page.
No, we do not deliver allow you to collect or drop off.
We operate via postal services only (next day). At THCBD, every step of the process is quality controlled until it reaches your door. By doing this, we can ensure you receive only the purest, highest quality product available and continue to eliminate the social issues surrounding the sale of cannabis in public settings.
please view our about page for specific information regarding THCBD Farms UK.
In stock – Available to buy
Back order – We are awaiting supplies via our suppliers and will be delayed until they arrive.
Out of stock – Sorry unavailable until next harvest.
New customers are subject to bank transfer only. Upon an extensive history of use we can automate or simplify aspects by providing a paypal account and or stripe information.
Yes. Our products are sent out in sealed postage boxes, that hide the contents so your purchase is kept private. Our recyclable postage boxes are used in conjunction with heat-sealed food-grade biodegradable packaging or reusable mylar bags before being wrapped in a postage bag ensuring that your parcel will arrive discretly and on time.
We only provide labels on products that contain allergens for most part.
Food-based items ordered by 9am are usually posted the same day.
A majority of our goods require preparation cooking and chilling times before being able to be dispatched and enjoyed the way we describe in our products.
All other items, if they are available on the store then we have stock and aim to have orders processed the same day, however we do usually have large volumes of orders, if stocks require ordering then it may be delayed by 2-3 days while we await deliveries.
If a product goes on back order after you have ordered and your order remains processing, we have ran out of supplies, please contact us to arrange a refund if you are dissatisfied with the delays.
Yes, however we dont have the time to list every single country in our postage options when we expect 0 sales from outside of the UK (Ireland being the exception)
We use royal mail international to track and signed based on postage weights. place your order and we will be in touch to verify postage costs. All post is inline with our postage cut off times (See above)
If a country has restrictions as such as liquids or otherwise please check before contacting us, it is not our responsibility to check that postage to international countries is allowed.
We are also not liable to pay any additional service costs between countries politics
Yes, information will be available on our social media pages when any are available along with information on how to apply.
Please note, If you expect to be able to cultivate plants, see our cultivation areas or otherwise by applying you will be greatly disappointed, any jobs we post are usually administration and office based.
Spam / Junk – We end up there always.
All emails from THCBD Farms UK will come from *****@thcbdfarms.uk in the email if anything other than @thcbdfarms.uk then the email is not from us.
(***** represents anything such as Craig / support / admin / newsletter etc) the prefix after the @ is what is the priority to check for security reasons. as long as it is @thcbdfarms.uk it is us anthing else is not and please contac us instantly if you believe you recieved scam emails on [email protected]
We use a licensed bulk UK supplier to supply our CBD.
We have analytics that confirm all CBD products are legal to consume and use in regards to UK Laws.
We are food registered and boast a proud 5 star hygiene certificate for our registered business, but we do not have novel food licencing.
All of our THC and THCBD range is considered a class b controlled substance and therefore please order at your own risks.