F.A.Q
Due to changes in some personal circumstances.
1. UK Primary School holidays will result in order processing delays.
1a. We are unable to process if looking after children and will not take them to our site at any rate.
We are anticipating a +1-2 day delay during those times.
Effective Aug – Sept 2024
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Delays in goods
We require other materials to process all orders and depend on a wide number of suppliers to fulfill our own sales, at times we are greatly hindered when our orders are delayed or missed and a build up of orders persists
Sorry for inconvinences most orders are processed within 1 working day but when it is not we are working as hard as we can.
We have no timeframe, but at the first notice of delayed materials we do then turn to amazon prime to speed up the delays we are facing…
Effective 2024
(We are trialing new suppliers and bulkier shipments)
Our order status work as follows.
1. ON HOLD
– On hold means we are either
A. waiting for your payment to clear usually instantly but can be upto 3 working days to be displayed on our banking app.
B. We have not checked your order to process it yet and due to delays, we will get round to it, at this point if you are unhappy please request a refund.
2. Processing
If your order is processing we
A. Have received your payment and will be processing your order shortly.
B. Order being processed does not mean it will be processed the same day, please ANTICIPATE BEFORE ORDERING a 5 day delay.
3. Completed
If your order is completed and you have not received it.
A. We mark as completed as soon as we have took your parcel to the post office.
B. It is out in transit by our delivery partners
C. You can request your tracking by emailing our support team on support@thcbdfarms.uk as we do not provide this tracking to all people, please read our terms.
We operate online due to a number of reasons.
1. Our website is hosted on our own servers, should we need to, in under 5 seconds and with 1 press of a button this website, its database, its logs all vanish should the need arise.
2. Our cultivation, extraction and manufacturing team do not use or operate any social media accounts Craig Jorgensen profile on social media is our only our customer service agents who are the face and voice of our organisation and nothing more.
3. We do not black and white our cultivation.
4. We do not use HPS lighting
5. We do not rip electricity
6. We do not operate in public or offer collection but operate a postal service only
7. We do not allow debts.
8. We do not deal with cash.
The list above outlines briefly the methods of failures a wide range of other people across the uk have done and have failed, where you see cultivation being mentioned in the news with the above list you will always find 3-4 of those issues being detrimental to the failure of the cultivation, learning from their mistakes to ensure our own are not needed where we do not use black and white but tents, we dont use hps lighting but high end LEDS to produce less heat – we pay our electricity as its helping our credit ratings – by removing all public meet ups or allowing people to visit the areas in question of operation eliminates all risks of crimes as such does the debts an the sad enforcement of the debts that people who have completely no money management skills but still expected to manage payment options by bullies and people who take advantage of vunrible people
By reinvesting all of our profit into the business to allow itself to grow on its own success means were not driving flash cars or have designer clothing or luxury high tech items, such materialism is above our professional aims and our profit comes from having a wide range of cannabis products available and in stock for our own needs for free.
Products listed CBD contain only cbd and no thc or thc levels applicable in the uk by law under 0.2% (we can confirm with analytics)
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Products listed as THC contain THC and no cb or cbd levels that are unnoticable and are illegal in the UK.
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Products listed as THCBD contain equal amount CBD and THC and as thc are illegal in the UK.
Click on shop above
add products to the basket and check out following all instructions
after checking out you have payment instructions to follow (simple bank transfer)
Upon payment, your order is processed and shipped the same/next day
First time visitors can register during check out.
Existing customers (those who have made orders in the past) can click My account / Log in from the main menu above
If you have lost your password, the same page can reset your password.
Yes and no. – Our CBD range is completely legal by all counts all analytics contain thc content with trace or <0.2% listed our supplier is mile high labs – All of our other products are illegal in the UK by definition.
We operate via postal services only (next day). At THCBD, every step of the process is quality controlled until it reaches your door. By doing this, we can ensure you receive only the purest, highest quality product available and continue to eliminate the social issues surrounding the sale of cannabis.
In stock – Available to buy
Back order – We are awaiting supplies via our suppliers and will be delayed until they arrive.
Out of stock – Sorry unavailable until next harvest.
New customers are subject to bank transfer only. Upon an extensive history of use, we will make PayPal and credit cards along with Klarna being available to all who have an account with us. However upon ordering you need to contact us as we cannot offer those payment methods upon checkout for obvious reasons.
Yes. Our products are sent out in sealed postage boxes, that hide the contents so your purchase is kept private. Our recyclable postage boxes are used in conjunction with heat-sealed food-grade biodegradable packaging or reusable mylar bags before being wrapped in a postage bag ensuring that your parcel will arrive discretly and on time.
Food-based items ordered by 12pm are posted (Even 11:59am) otherwise will be made the next day – a majority of our goods require preparation cooking and chilling times before being able to be dispatched and enjoyed the way we describe in our products.
All other items, if they are available on the store then we have stock and aim to have orders processed the same day, however we do usually have large volumes of orders, if stocks require ordering then it may be delayed by 2-3 days while we await deliveries.
If a product goes on back order after you have ordered and your order remains processing, we have ran out of supplies, please contact us to arrange a refund alternaitvely we offer free jellies with all delays who have to wait if they choose too.
Yes, however we dont have the time to list every single country in our postage options when we expect 0 sales from outside of the UK (Ireland being the exception)
We use royal mail international to track and signed based on postage weights. place your order and we will be in touch to verify postage costs. All post is inline with our postage cut off times (See above)
If a country has restrictions as such as liquids or otherwise please check before contacting us, it is not our responsibility to check that postage to international countries is allowed.
Yes, information is available on our social media pages when available along with information on how to apply.
Please note, If you expect to be able to cultivate plants, see our cultivation areas or otherwise by applying you will be greatly disapointed.
Spam / Junk – We end up there always.
All emails from THCBD Farms UK will come from *****@thcbdfarms.uk in the email if anything other than @thcbdfarms.uk then the email is not from us.
(***** represents anything such as Craig / support / admin / newsletter etc) the prefix after the @ is what is the priority to check for security reasons. as long as it is @thcbdfarms.uk it is us anthing else is not and please contac us instantly if you believe you recieved scam emails on support@thcbdfarms.uk